![]() Access applications with 2FA: ApplicationsĪ) Applications using CUHK Central Authentication Successfully login Duo 2FA Self-Service User PortalĢ. Have your CU Link Card or Rescue Code ready ![]() ( *iOS 13, Android 8 and Android 9 will no longer be supported from Feb 9, 2023)ī) Generate Bypass Code when your mobile is not available ( Quick Guide / Full PDF version / Video demo) Payment method: Cash / EPS / AliPay / WeChat Pay / VISA / Master / UnionPay / Octopusġ) Enrollment, Registration and Devices Management via Duo 2FA Self-Service User Portal: UsageĪ) Enroll 2FA and register your mobile device.User fills in the “ Two-Factor Authentication (2FA) – Hardware Token Order Form (Individual Order)” which can be found under ITSC Service Desk > Information Security.Payment method: by inter-departmental transfer.We will inform you by email (according to the email address provided in the order form) for collecting the hardware tokens.Return the signed order form to ITSC (address can be found in the form).Department fills in the Hardware Token for Duo 2FA – Order Form (for department).Price of each hardware token for Duo 2FA: HK$100 Departments or individual users who are interested to purchase the hardware token may find the information below for placing order. ITSC also keeps some stock of hardware tokens for Duo 2FA for departments’ or individual users (students or staff) purchase if they find it necessary. Please find the list of User Applications which integrated Duo 2FA (via Campus Network or CUHK / SSL VPN plus CUHK Login). ![]() (*major applications include CUSIS, CUPIS, UG and PG Admission Systems) mandatoryto use 2FA according to the Security Policy for Handling Personal Data.mandatoryto use the 2FA according to the Policy to enforce Tier 0 and Tier 1 accounts to use Two Factor Authentication (2FA).Tier 0 and Tier 1 accounts for IT administration:.mandatoryto use the 2FA for access protection by according to the 2FA Policy for All University Accounts, please opt-in to use 2FA by enrolling your account and designated mobile device via 2FA Self-Service User Portal before the enforcement date.mandatory to use the 2FA for access protection by according to the 2FA Policy for All University Accounts.Once the correct 2 nd factor is provided to the application, the access to the application would be granted.Īll staff and student users are mandatory to use the DUO 2FA for access protection: 2nd Factor for Authentication:Īfter enrolling DUO 2FA, whenever you are logging in to those DUO 2FA integrated applications, you are required to provide either (i) Duo Push Response, or (ii) One-time Passcode from your ‘Duo Mobile’ app for 2FA authentication. your mobile phone, tablet) via the Two-Factor Authentication (2FA) Self-Service User Portal.ĭetails steps can be referred to tab 6. Enroll your account and designated mobile device (e.g.Download the ‘Duo Mobile’ app from App Store and install it in your designated mobile device to be used for 2FA.What you need to do (Prerequisites for using Duo 2FA): a Duo Push Response / One-time Passcode, is needed before you can get access to the applications. With DUO 2FA, an additional piece of information, i.e. Resources may be located within the IST Knowledge Base or on a website outside of this Confluence space.Traditionally, we need to provide our username and password for identity verification. Token selection criteria is available in the IST Knowledge Base. Students who choose not to use the Duo Mobile App will be required to purchase a token. There is no cost to enrol your device(s) using the Duo Mobile App.Įmployees who do not have a mobile phone or would prefer not to use the Duo Mobile App may request one free token from IST. Or, get in touch with an IST Service Desk View Duo two-factor authentication resources in the IST Knowledge Base Service owner: If you are a service owner looking to implement Duo, please submit a ticket via for more information ![]() Students and employees: Sign in to get started, you’ll be setup in less than 5 minutesĮmployees who would prefer to use a token authenticator should complete the 2FA Token Request form (Note: this process takes approximately three weeks) Students, Graduate Students, Instructors, Faculty, Researchers, Staff ![]()
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