![]() ![]() Rippling integrates well when you have to make payments to international staff. When it comes to customer support-related issues, Gusto is clearly the winner. Finally, Rippling only offers customer support on weekdays as well. This can be especially inconvenient if the matter is urgent and needs timely attention. Plus, they use a support ticket system which often results in them taking a long time to get back to you. Often, when you need help, they’ll redirect you to their knowledge base and FAQ section. Note that live support is only available on weekdays.īut what about Rippling’s customer support? They have a pretty decent customer support system too, but it’s not as good as Gusto’s. For that reason, they give you access to additional resources like in-depth guides, video tutorials, intense documentation, and a knowledge base. ![]() Plus, customer support is more than just a medium of getting to the help desk, and Gusto recognizes that well. It’s responsive, and someone is always on the other end of the computer to answer your questions. The live chat feature is what really makes their customer support excellent. You can get help through a phone call, email, or live chat. Gusto: Customer SupportĬustomer support is an essential factor, especially when problems arise. Most importantly, with this flexibility, you only pay for what you use. For instance, you can decide on what features you’d like to have in your payroll service, and request a highly customized plan that meets your specific business needs. While Rippling’s payment plans aren’t as fixed and straightforward as Gusto’s, they allow for greater customization. However, the base fee is $35, plus an additional $8 for every employee per month. Unlike Gusto’s general payment plans, you’ll have to contact the Rippling team to get a custom quote for your payroll service package. For pricing, you’ll have to get in touch with the Gusto team for a customized quote. However, to qualify for this plan you’ll need to have a team of at least 25 people. Select – The Select Plan is tailored for businesses that require more complex and premium features. ![]() It’s also suitable for companies that need to stay highly compliant with set policies. This is built for businesses that require a more advanced HR management system.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |